Background

Challenges

Before adopting Breeze, SkyPort Hospitality faced several challenges:

1. Consistency and Branding: With multiple locations, maintaining consistent branding and messaging across all outlets was difficult.
2. Dynamic Content Updates: The need to frequently update menus, promotions, and real-time information in a timely manner.
3. Customer Engagement: Enhancing customer engagement with visually appealing and interactive content.
4. Operational Efficiency: Streamlining operations to minimize the time and effort spent on manual updates.
   
   

Solution: Breeze Digital Signage Software

1. Centralized Content Management

SkyPort Hospitality leverages Breeze’s centralized content management system to ensure uniformity across all locations. The software allows them to remotely control and update digital signs from a single platform, ensuring that branding and messaging remain consistent throughout their establishments.

2. Real-time, Remote Updates

With Breeze, SkyPort can swiftly update content to reflect the latest menus, promotions, flight information, and other critical data, no matter where they are in the world, so long as they have an internet connection. This real-time capability is particularly beneficial in an airport environment, where information can change rapidly. The software’s intuitive scheduling features enable the seamless rollout of time-sensitive updates, ensuring that customers always receive the most current information.

3. Engaging Visuals and Interactivity

Breeze’s robust design tools allow SkyPort to create visually stunning and interactive content that captures the attention of travelers. The ability to incorporate high-resolution images, videos, and animations helps enhance the overall customer experience, making their establishments more inviting and engaging.

4. Enhanced Customer Experience

By utilizing Breeze, SkyPort has significantly improved the customer experience in their airport based restaurants and coffee shops. Digital menu boards are not only visually appealing but also easier to read and navigate for their audience, who are often in a rush to make it to their flight. The ability to showcase nutritional information and special offers directly on the screens has also contributed to increased customer satisfaction and engagement.

5. Operational Efficiency

Breeze has streamlined SkyPort’s operations by reducing the need for manual updates and physical signage changes. The ease of use and flexibility of the software mean that staff can focus more on providing excellent service rather than managing signage. The ability to automate content scheduling has also freed up valuable time for the management team.

Why SkyPort Hospitality Chose Breeze and Keywest Technology

1. User-Friendly Interface

SkyPort Hospitality appreciated the intuitive and user-friendly interface of Breeze Digital Signage Software. The ease of use and web-based server meant that their team could quickly learn and implement the system, no matter where they are.

2. Comprehensive Support

Keywest Technology’s commitment to customer support was another key factor in SkyPort’s decision. The availability of ongoing technical support and product training resources ensured that SkyPort could maximize the benefits of the software without facing significant downtime or technical issues.

3. Customizable Solutions

The customization options offered by Breeze allowed SkyPort to tailor the digital signage to their specific needs. Whether it was integrating with existing systems or designing unique content, Breeze provided the flexibility required to meet SkyPort’s requirements, like quick updates and content creation.

4. Reliability and Performance

SkyPort needed a solution that was reliable and capable of handling the high demands of an airport environment. Breeze’s robust performance and reliability ensured that their digital signage would function smoothly without interruptions.